I recently placed a take-away order for a steak and shrimp combo with three sides, along with a buttermilk biscuit and an iced vanilla latte. Unfortunately, I was very disappointed with the service and overall experience.
When I got home, I realized that the buttermilk biscuits were missing from my order and no cutlery was provided with the take-away. Additionally, the food was cold by the time I received it.
I had also specifically ordered an iced vanilla latte, but it was served in a hot coffee cup. When I brought this to the server’s attention, I was told that there were no take-away cups available, which is why it was served in a hot beverage cup. This was not communicated at the time of ordering and is not an acceptable substitute for an iced drink.
Overall, this experience was highly disappointing.
Claim your business profile now and gain access to all features and respond to customer reviews.
Cracker Barrel Old Country Store, Inc. is an American chain of combined restaurant and gift stores with a Southern country theme.
