I was excited to gift the Lord of the Rings book nook to my partner for his birthday. Unfortunately, it arrived with a broken battery cartridge. We tried getting it to work, but it was cracked so badly that the batteries didn't get a tight fit. I've emailed their customer support email twice now to request a replacement part (like it says on their website) and they have not gotten back to me. I first emailed them January 26 and then again on February 11. I'm so frustrated with their customer service. My advice, do not order from this group. They are such a SCAM.
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Craft Hub was founded in 2019 by Isabelle and Pierre, parents of three kids in Montreal, Canada. Craft Hub is the answer of a very important question for parents: “How can we find creative and fun activities to recommend our kids to play”? Especially in a world where kids are so easily confronted with video games portals. Isabelle and Pierre thus came up with the idea to create a store that would provide games enhancing the creativity of their loved ones. While the store initially targeted kids, adults progressively became the main customers of the store as they do were looking to satisfy their quest for creativity. After all, creators have no age! Craft Hub is now present on three continents and is serving hundreds of creative seekers per day. We put our customers first and continuously create ways to please them with new products and new concepts.See more
