In addition to my previous review…Yesterday I received an item from an order placed 27 Nov 25, 86 days ago. Today I received a refund for an item from the same order. 87 days after ordering. No emails in between, no sorry for the delay. No dispatch information. Nothing.Got a delivery notification from Yodel, the first notification that something was being delivered. I didn’t know what was arriving, I thought maybe it was a free gift as an apology for the shoddy service.I even contacted Sara on instagram just after Xmas. She replied, saying she was going to get things sorted. Ha ha!Not only is the delivery awful, but communication is non existent. How difficult would it be to even send a blanket email apologising for their errors and delays? What’s most shocking is the ‘business guru’ putting her name to this absolute shambles of a company. She should be ashamed of herself.
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Crafter's Companion is one of Europe's leading manufacturers and suppliers of crafting products. We're a family business and we're renowned for bringing our customers innovative crafting tools and supplies.
