I placed and paid for my order in December and, to this day, it has still not been shipped. I have contacted customer service multiple times over the past weeks and I keep receiving the same generic response with no real action taken.This delay is completely unacceptable. I was forced to chase them repeatedly, including on social media, just to get attention. Paying customers deserve transparency and timely delivery, neither of which I experienced.I would not recommend this company based on my experience.
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Crafter's Companion is one of Europe's leading manufacturers and suppliers of crafting products. We're a family business and we're renowned for bringing our customers innovative crafting tools and supplies.
