I am so unbelievably disappointed in this company. I have shopped with them for many years and I have never known it to be this bad. I placed an order on the 16th December and they stated on the website that it would be guaranteed delivery before Christmas day. Well Christmas day passed and New years day passed and I had still heard nothing. I sent multiple messages and had no response. Eventually I phoned them on the 12th January and they said there was an issue with the warehouse and stock and that I wasn't the only customer in this situation. No real apology from them. I then received part of my order a few days later, but I am still waiting for the rest of my order. What is going on Crafters Companion? From a company that was once so reliable you have now become so very disappointing and have let so many customers down.
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Crafter's Companion is one of Europe's leading manufacturers and suppliers of crafting products. We're a family business and we're renowned for bringing our customers innovative crafting tools and supplies.
