I placed an order on 6th January and, as of yesterday, had not received notification of it's dispatch. I emailed customer services asking for an urgent update. Today they replied saying that the items I ordered were being held at a 3rd party warehouse and they have received the stock today. It will now take them until the end of the week to sort through the stock then they will send my order asap.It's an absolute joke. They took my money when I placed the order having no stock available to send. They are also still advertising the same items for sale on Facebook.They are just totally unreliable and I will not be using them again!!
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Crafter's Companion is one of Europe's leading manufacturers and suppliers of crafting products. We're a family business and we're renowned for bringing our customers innovative crafting tools and supplies.
