Having ordered from the website you would think that they would have the relevant technology to know what their stock levels were. Order was for 60 items totalling £300. After 10 days no update re despatch, phoned customer service, no reply, sent e-mail, no response. Managed to get through today to be told the item was not in stock and the system didn't pick up that it wasn't in stock when I ordered it - would I like a refund. Yes, I want a refund !!! If I hadn't phoned they would not have contacted me and held onto my money.
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Crafter's Companion is one of Europe's leading manufacturers and suppliers of crafting products. We're a family business and we're renowned for bringing our customers innovative crafting tools and supplies.