I would give zero if I could. I ordered an item 12 days ago and of course they took my money. I’ve heard not a word from them since. No delivery date - nothing !! I rang yesterday and was told they would let me know via email - no email !! I rang again today and girl was very rude and said as it was only day 7 of their 5 - 7 day time frame to get orders out and I was being picky !!!!! Excuse me, but if I’ve paid for something then I expect it pretty quick, and if CC can’t get it out quickly then the most honest and truthful thing to do is to tell people. They still can’t tell me when it’s coming and surprise-surprise I can’t cancel the order either as it is now in “picking”. No wonder Sara Davies is a multi millionaire. I’m shocked and angry and I will NEVER EVER buy any CC item again, either from them direct, or anywhere else either. I will also advise friends in our craft club not to buy their products either. The customer service is non existent and Sara Davies should be disgusted with herself.
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Crafter's Companion is one of Europe's leading manufacturers and suppliers of crafting products. We're a family business and we're renowned for bringing our customers innovative crafting tools and supplies.
