Haven't ordered anything from this company for a while as I had a problem with my last order. They had a sale on so I decided to order. The order took 7 days to arrive. Sadly their stock control system clearly has an inability to monitor orders effectively so I'm left without the three items I really wanted ( all the same product). Bit of a curt slip of a note telling me they had a warehouse stock error and they would be refunded and apologising for any inconvenience. Not in my bank yet. I know stock control is a problem for smaller companies but it is very disheartening for customers and I don't find it acceptable these days. The picture of the item is still online albeit now showing out of stick. Can't order from a company I don't trust has the goods in stock and then wait a week to find they don't so won't be ordering again.
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Crafter's Companion is one of Europe's leading manufacturers and suppliers of crafting products. We're a family business and we're renowned for bringing our customers innovative crafting tools and supplies.