This the best firm I have dealt with for many years. My Gemini machine had a fault after 5 years of using. I rang the customer service dept who answered immediately. I ask could they repair it. The answer was yes and they took my details arranged for DPD pickup at a date to suit me. They did not want my bank details in advance but said you only pay if we cannot repair it and quoted me a standard charge to include everything. They were able to repair it and again arranged to return it via DPD all within a week. Everything I have bought from Crafters Companion , and this is quite a lot, has always been to a high standard. I will continue to support this well run organisation.
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Crafter's Companion is one of Europe's leading manufacturers and suppliers of crafting products. We're a family business and we're renowned for bringing our customers innovative crafting tools and supplies.
