I placed a £100 order with this company for the first time 12 days ago. Dispatch times on their website are started as 5-7 working days which I thought seemed excessive, but decided to give it a try. 10 working days later and not having even received a dispatch email let alone the items I have paid for, I called them. I was told they had been busy celebrating their birthday and everything was delayed. They thought my item *may* get packed up Wednesday of this week - 12 working days from the date of the order. Apparently I *should* get my order by the end of this week, but I don’t hold out any hope and the lady I spoke to couldn’t have sounded less convincing if she tried.I wish I’d just ordered what I wanted from Amazon, I’d have got it the next day. At least they are reliable. I won’t be ordering from this company again. A pretty shocking service.
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Crafter's Companion is one of Europe's leading manufacturers and suppliers of crafting products. We're a family business and we're renowned for bringing our customers innovative crafting tools and supplies.
