crafterscompanion.co.uk

I was always a supporter of CC until now

I was always a supporter of CC, even attending craftaganza some years ago. However having worked on sheena Douglass design team a copyright issue came up around 9 years ago. It all was swept under the carpet. Sheena continued to allegedly design/draw artwork that yourselves manufactured into stamps etc. Surely between designing and production stages there has to be some contract signed that states this is original artwork before anything commences.... in the SD instance clearly not or if there was it was lies. Why did it take so long for something like this to blow up in the air as bad as it did. What checks do you do to protect the integrity of these artists who have had their IP stolen????Despite the image & artist investigations done through a caring Facebook group, taking weeks, did you then issue a statement saying all bar 9 were ok to use when one designer in particular was not contacted yet his design stolen and allegedly ok to use????? Did you just use the information from the Facebook group, from a mole inside the group, or genuinely carry out checks yourselves. Why was this one in particular lied about? Why were Facebook comments being deleted from your pages when they were in your eyes negative towards your business? A business needs to act on negatives not just sit back rest on laurels on positives. Constructive criticism is healthy. Perhaps if all this had been out in the open, been honest , not deleted, and kept your customers informed every step of the way then there would not be so many poor ratings on here.I am disgusted to have been involved in the helping to make money for SD and CC over the years and will now be thinking twice about ever purchasing again.What actions are being taken against the alleged designers who stole the artwork in the first place? Very very poor company with no morales

Date of experience: Dec 10, 2018