Their US customer service is a joke. Phone calls go straight to voicemail and they never call you back. Emails are never responded to either. I had to file a claim through pay pal to try to get someone to contact me to get a return authorization to exchange a defective product. I still haven't heard from anyone. They obviously are just concerned with taking our money and have no interest in customer satisfaction.
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Crafter's Companion is one of Europe's leading manufacturers and suppliers of crafting products. We're a family business and we're renowned for bringing our customers innovative crafting tools and supplies.
