I put an order in on 29th Dec and received my order on 15th Jan which I thought was very slow but was told they were closed over Christmas and New year which I accepted as thought they may have a backlog of orders and that was why it took till the 15th Jan. However I placed another order 8 days ago and I have had nothing, I never got an acknowledgement from them to Thank me for my order and I have not got any email to say its been despatched. All I had was an email from paypal to say its been paid. Looking at some other reviews online it seems it takes them 2 weeks to send orders which is totally unacceptable! I have placed many orders with other companies and had had emails to thank me and emails to keep me informed on its progress and have had orders delivered in 3/4 days. I doubt I will order from these again. If you want to make an order then do it at least 2 weeks before you need the item..
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Crafter's Companion is one of Europe's leading manufacturers and suppliers of crafting products. We're a family business and we're renowned for bringing our customers innovative crafting tools and supplies.
