I ordered two large puzzles but received one large and one smaller puzzle. While I was charged correctly, they have avoided every effort to resolve the issue. These puzzles are meant as a gift for a family, and giving one large and one small won't work. They suggested I open the box and solve the puzzle to count the pieces, but that’s not feasible for a gift. The box indicates 128 pieces, while I ordered one that should have 252 pieces. There’s no phone support, and the only communication has been painfully slow emails, essentially insisting I’m wrong despite the box stating otherwise. I strongly advise against purchasing from this company!
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Craft Hub was founded in 2019 by Isabelle and Pierre, parents of three kids in Montreal, Canada. Craft Hub is the answer of a very important question for parents: “How can we find creative and fun activities to recommend our kids to play”? Especially in a world where kids are so easily confronted with video games portals. Isabelle and Pierre thus came up with the idea to create a store that would provide games enhancing the creativity of their loved ones.
While the store initially targeted kids, adults progressively became the main customers of the store as they do were looking to satisfy their quest for creativity. After all, creators have no age! Craft Hub is now present on three continents and is serving hundreds of creative seekers per day. We put our customers first and continuously create ways to please them with new products and new concepts.See more
