There is a review below by james black (no capital letters) entitled “A lot of complaints are from people” (I would have thought all complaints are from people?). The review sticks out a mile and has clearly been done by Crawfords. It’s the only positive review giving 5 stars on the first page, only one other review is positive? The reviewer does not refer to their claim experience and is just moaning about the unfortunate people that have to deal with Crawfords. The response from Crawfords (we truly appreciate it and are grateful to have customers who recognise and value our efforts) was probably done by whoever really did the review. It is clear from all the real reviews Crawfords bring no value and their efforts are in my experience, and almost all other reviewers, horrendously negative. And that's when they can be bothered to make an effort. My advice (as per my review), write to your MP and the Financial Conduct Authority. The consumer champion Which have submitted a super petition to the Financial Conduct Authority calling for action to be taken about the way insurers deal with housing claims. We need to stop companies like Crawfords operating without account or responsibility. Better still, we need to stop Crawfords operating completely.
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For over 80 years, Crawford has served carriers, corporates and brokers to restore and enhance lives, businesses and communities. And our mission continues to this day, stronger than ever before.
