I’ve ordered numerous times and enjoyed the products. However, my recent order was missing two items. I can’t get past the automated system that has replaced customer support, which claims they usually respond quickly. No one answers the phone either; it just rings endlessly. I might contact the relevant authority, even though the missing items are only worth a small amount. Update: I received an apology and a reshipment, but they only sent one of the missing items, so now I’m waiting for the second replacement.
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