We began using the service during the pandemic and had a positive experience. However, the fulfillment and shipping times became excessively long, leading to a break in our orders. I placed an order on 12/10/25 for several holiday gifts, but as of 12/18/25, my order remains unfulfilled. My email inquiries about the status went unanswered. I eventually contacted them by phone and was told my order was ready to ship and would be expedited. Yet, nine hours later, the order status still shows as 'unfulfilled'. I am sharing this review and will be reaching out to the payment platform for assistance.
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