This marks my second negative experience! The first one ended with an immediate cancellation due to being out of stock right after I placed my order. This time, after waiting several weeks, I checked the order status. The tracking app indicated it had been delivered, but I never received it. I reached out to inquire about the order's status and received two emails in response. The first stated that my order was canceled due to "no inventory." A minute later, I got another email from customer service claiming the tracking app was incorrect and confirming the cancellation. I will not engage with them again.
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