Appalling customer service. They sent the wrong colour filament and would not provide a replacement. After questioning me over many emails and requiring pictures to prove the colour they would only offer a £10 voucher which would need me to spend far more just to get what I originally ordered.
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We are creality3dofficial (owned by Comgrow), the first officially certified Creality distributor. We offer 14 Days Return and 1-Year Warranty. Order number starts with A2/D2/C2/CS. If you have any trouble getting sales or technical support, please don't hesitate to send an email to sale@creality3dofficial.com and receive a reply usually within 48h on workdays. Join our FB user group to stay tuned for promotions, giveaways or more info about our store: https://www.facebook.com/groups/creality3dofficialSee more