We are having issues with the printer already and it is not even a month old, but that isn't really relative to the customer service, or lack there of that we receive from Creality. With lost packages, response times of up to 72 hours and lack of care this is probably one of the worst companies to have bought from.
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We are creality3dofficial (owned by Comgrow), the first officially certified Creality distributor. We offer 14 Days Return and 1-Year Warranty. Order number starts with A2/D2/C2/CS. If you have any trouble getting sales or technical support, please don't hesitate to send an email to sale@creality3dofficial.com and receive a reply usually within 48h on workdays. Join our FB user group to stay tuned for promotions, giveaways or more info about our store: https://www.facebook.com/groups/creality3dofficialSee more