Extremely poor service. Placed an order for laser glasses end of November and told 4 to 10 days for delivery. Now 1 week out from Christmas and still showing as not been processed. My son ordered a 3D printer and he also waiting too. They not responding to emails or complaints. I have asked if they can't deliver then pay back our money . Still not heard from them.. Starting to look like a bunch of thieves. Don't waste your time ordering from these guys as their service is just non existent and you can better service elsewhere. Don't spend your money on Creality!
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We are creality3dofficial (owned by Comgrow), the first officially certified Creality distributor. We offer 14 Days Return and 1-Year Warranty. Order number starts with A2/D2/C2/CS. If you have any trouble getting sales or technical support, please don't hesitate to send an email to sale@creality3dofficial.com and receive a reply usually within 48h on workdays. Join our FB user group to stay tuned for promotions, giveaways or more info about our store: https://www.facebook.com/groups/creality3dofficialSee more