The website clearly stated that the free trial included 10 downloads, but my account was automatically charged €57.34 after downloading EXACTLY 10 files. When I contacted support, they said that the last download triggered the paid subscription, even though the site says you can download up to 10 files. That means the charge happens before you reach the promised limit, which is misleading and feels very deceptive.I wouldn’t have minded paying for a service I intended to use, but the lack of transparency made me feel tricked into a yearly plan I didn’t want. Support was useless and simply repeating automatic information.
Claim your business profile now and gain access to all features and respond to customer reviews.
Creative Fabrica offers premium content such as graphics, crafts and fonts.
