I signed up for a free trial on Creative Fabrica that clearly stated it included 10 free downloads. I completed my 10 downloads, believing they were part of the free trial, only to find that I was immediately charged £56 without clear warning or consent.This is very misleading advertising. Being charged for a whole year upon downloading the 10th "free download" is completely contradictory to their website clearly stating 10 free downloads. I contacted their support team requesting a refund, but they have so far not agreed, despite the misleading nature of the offer. I have replied requesting further assistance and currently still have had no further correspondence from them.I would strongly advise others to be extremely cautious when signing up for their “free trial,” as it is not genuinely free. I have raised this with my bank and plan to report it to UK consumer authorities if it is not resolved.
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Creative Fabrica offers premium content such as graphics, crafts and fonts.
