On 29/10/2025, I registered and immediately canceled the free trial. The cancellation took place on the same day as the registration. Your confirmation email explicitly states that the cancellation would take effect after the 30-day free trial.To my surprise, an amount was charged to my PayPal account for an annual subscription. This is completely unjustified, as I canceled in due time. Furthermore, I expected at least a notification a few days in advance informing me that an annual contract would begin. This did not happen.I do not agree with this charge and urgently request that you:Immediately refund the amount.Provide written confirmation that my account has been fully canceled and that no further charges will occur.If this issue is not resolved within a reasonable timeframe, I will be forced to take further action.I trust you will handle this matter with the necessary urgency.Kind regards,[Your Name]
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