Complicated subscription page that cons you into a free trial. No reminder or warning issued to alert you they are about to take a payment 30 days later. After cancelling the subscription on the back of them taking this annual subscription payment, they then attempted to take a further annual subscription payment 30 days later! Totally designed to con people into taking out a subscription. As for customer service, forget it it unless you enjoy email conversations with an AI bot.
UPDATE
In all fairness to Creative Fabrica I think their response below is considerate and hopefully it will enable others to evaluate the product without fear of forgetting to cancel their subscription.
Creative Fabrica also appears to have refunded my payment. They did not need to do this as it was ultimately my error,so, I thank them for their customer service. In all my correspondence with them they have been polite and professional.
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Creative Fabrica offers premium content such as graphics, crafts and fonts.
