I reached out to cancel an upcoming automatic payment since the card linked to my account belongs to my fiancé, and we did not want the payment processed from that card. Instead of fulfilling my request, the representative criticized how I had set up my auto-payments. My request was overlooked, and the call ended without resolving the issue. While she was lecturing me, my only reply was 'okay,' yet before hanging up, the representative said 'f@ck you.' This behavior is entirely inappropriate and unacceptable. This was a straightforward request, and I should not have been treated in such a rude or dismissive way. The way I was handled was unnecessary, unprofessional, and deeply disrespectful.
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Since 1972, Credit Acceptance has offered automobile dealers financing programs to help them sell vehicles to consumers, regardless of their credit history. These programs are offered through a nationwide network of automobile dealers who benefit from sales of vehicles to consumers who otherwise could not obtain financing; from repeat and referral sales; and from sales to customers who come into the dealership believing they have credit issues, but qualify for traditional financing. Further, we report to the three national credit reporting agencies, giving consumers an opportunity to improve their credit score and potentially qualify for more traditional financing.See more
