I have tried 10 times to get through to Customer Service each time I get a recorded message saying all agents are on a call and will be with you shortly. After holding for 5mins at my cost I hung up and called again each time explaining that no one the operator was transferring me to was picking up and that I needed to speak to someone as more was going out of my account than was originally agreed. In all there correspondence they ask you to contact them URGENTLY to notify them of changes, I am desperately doing my best to with no joy. This is appalling Customer Service if I owed them they would be hounding me with calls. I AM NOT IMPRESSED.
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CreditFix is a nationwide consumer advocacy firm dedicated to removing inaccurate and outdated information from credit reports to build consumer credit.
