Name: creditfix.com
Telephone: 8669021592
Rating: 1.8

Shaun Johnson Guest

I paid every payment on time throughout the IVA for 6 years. I knew about the closure process taking

I paid every payment on time throughout the IVA for 6 years. I knew about the closure process taking between 3-6 months the last payment. That payment was 30/9/25. No closure cert yet, despite several calls. Just off of the phone to be told they're waiting an update from creditors who they emailed on 11 March 2026, which could be upto 22 Days. Told I'll get an update by 10 April. Absolutely rubbish. The service is good whilst getting your money but then in doing the bit after the service has been shambolic.

Date of experience: Mar 26, 2026

Shaun Johnson Guest

2 weeks ago

Closure Cert

I paid every payment on time throughout the IVA for 6 years. I knew about the closure process taking between 3-6 months the last payment. That payment was 30/9/25. No closure cert yet, despite several calls. Just off of the phone to be told they're waiting an update from creditors who they emailed on 11 March 2026, which could be upto 22 Days. Told I'll get an update by 10 April. Absolutely rubbish. The service is good whilst getting your money but then in doing the bit after the service has been shambolic.

Date of experience: Mar 26, 2026

Mrs Allen Guest

3 weeks ago

Dishonest process

Dishonest process. Avoid & choose an alternative company.

Date of experience: Mar 20, 2026

Miss Jackson Guest

1 month ago

Very helpful at very difficult times

Very helpful at very difficult times. Struggling to make ends meet due to loss of job so payment break put in place. Very understanding about my situation

Date of experience: Mar 10, 2026

MRSAMANDALAWRENCE Guest

1 month ago

Great service today

Great service today from Martin mcgoughan

Date of experience: Mar 10, 2026

Calum Mackay Guest

1 month ago

I spoke with Martin McGougan

I spoke with Martin McGougan, who really made the process easy and stress free for myself, he dealt with my enquiry quickly and professionally showing great empathy and found a solution.

Date of experience: Mar 06, 2026

James Lennon Guest

1 month ago

Very very helpful

Date of experience: Mar 06, 2026

marilyn ranghel Guest

1 month ago

Martin McGougan a real professional .....

Creditfix have always been consistently brilliant from the beginning of my IVA to 41 months in. I cannot find any faults with an excellent service from start to the point I'm at now. Well done for a service that has been very good always creditfix. Special thanks to Martin.

Date of experience: Mar 06, 2026

Nathan Powell Guest

1 month ago

Huge thanks to Martin McGougan for his…

Huge thanks to Martin McGougan for his speedy and knowledgeable help in getting my card updated and ensuring that my payments will be getting through as they kept bouncing due to the system. Credit fix are a good company but unfortunately do have certain staff which do look down on you and other staff who are generally very nice and understanding.