Very poor communication with each other. I did my annual review and had a text, email and call.to say they had noticed a potential change in the amount to be paid monthly. I called them back and spoke to someone who told me it would be an increase.I told them i had changed jobs and was starting new job in the next few days and would send a payslip once i had one. I would be earning less money. I also had no ability to pay more before as i had nor paid some bills in previous months due to being furloughed.Guy said he would put my review on hold until payslips recieved etc Pretty much every day after that i received call after call. I answered one when i was getting ready for work and told the woman i had already called back and explaines previous call. Ahe said can we discuss now ans i sid no gettine ready for work and already discussed itAgain more calls and texts. Whike i was working. Answered another and told her the i was sick of being harrassed told her the same as the others and told her i dkd not want another call.Once i had I payslip to send i emailed it over. I have had another one since and sent that. I am still getting texts and emails to call back as 14 days overdue with no conact apparently. How can speaking to 3 people and sensing emails be no contact?I didn't even sign up with creditfix. Just ended up with them when the bought the company i did sign up to
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