UPDATE:In all fairness they realised what they'd done and reviewed my case and gave me a refund. I've paid them off but find today that they are still taking my money. Costs were outrageous . The Bank of Scotland took them to court! Service no existent. Please Please avoid these scoundrals at all costs...cos that's what you'll part with. Their expertise is kicking you whilst you're down. They are registered in Ireland, not UK as they would have you believe.
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