At annual review they were sending emails to the wrong account and threatening text messages saying I was in breach of contract. I tried 5 times to contact them, they even hung up on me once. They have still not actioned the change but have now text to say I owe them more money. They send text messages on a Saturday when you can’t call to clear things up. I am struggling with mental health already and this could push someone o er the edge! Dreadful lack of thought or compassion in a business that should focus on these things.
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