Everything started well but when going through difficulties and struggling to pay they refused to let me take a break, so I managed to find money for my payments and in march I completed my IVA. I have now been waiting 7 months for my completion certificate and trying to get hold of anyone is impossible. I have finally been assured it will be sorted by end of October but I needed to speak to someone today and I spent over two hours on hold without speaking to another human. It’s a joke. Can’t wait for it to be over.
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