Unfortunately I had come to the last straw in life and had to file for a IVA, everything seemed legitimate when signing up I had informed them I was recieving a grant before setting up and they said I would be able to access it as it was going into the bank they was taking over and I couldn't change it as it had been pre set up months earlier, I received this grant on the 27th of December since then it's been an absolute nightmare trying to sort gaining access, very poor customer service when ringing up, and extremely poor customer service via email it's taking them 3/4 days up to 7 days to reply with no answers or solutions I have also received an email requesting for more money on which I don't have until I can access this money absolutely ridiculous, my mental health has been very poor for over a year going through all this and to be treated like this after everything that's happened is diabolical behaviour I wouldn't recommend using credit fix I'm only 3 months into a 6 year contract and this is how I've been made to feel.
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CreditFix is a nationwide consumer advocacy firm dedicated to removing inaccurate and outdated information from credit reports to build consumer credit.
