I paid every payment on time throughout the IVA for 6 years. I knew about the closure process taking between 3-6 months the last payment. That payment was 30/9/25. No closure cert yet, despite several calls. Just off of the phone to be told they're waiting an update from creditors who they emailed on 11 March 2026, which could be upto 22 Days. Told I'll get an update by 10 April. Absolutely rubbish. The service is good whilst getting your money but then in doing the bit after the service has been shambolic.
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