My friend taught me to always have a range of options while searching for services online, and credit repair was no exception. I discovered his rule: try a service for three months, then cancel and go on to the next business if nothing changes.
I joined Credit Glory. I paid them for three months, but nothing changed. They couldn't even get a hard inquiry to drop off, even though I needed a few collections accounts and late payments erased. When I sought to talk to someone, I was always given the runaround and never received any real updates on my status. My friend had warned me about this exact trend while he was using Google to check if he was alone. Many others have had similar bad experiences, when initially excellent customer service simply deteriorates with time.
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Marko Petkovic - CEO