I share the concerns of the others:1) I have now opened a Credit Agricole account as Credit Mutuel were unwilling to all me to change my mortgage arrangement despite the contract permitting this2) after doing this they appeared motivated to renegotiate3) they are not answering at emails even those sent through their own system/portal inca) please let me have your proposalb) please help me set up a virement to Germanyc) can I have a simulation de decompteI think they believe that if the ignore all of my requests I'll stay with them. Actually the last on, the simulation, I really need to allow me to finally leave - maybe this is their plan after all!!!Long and short (and I have more examples than time to share) - chose a different bank - they wouldn't know customer service if it were to nibble on their derrieres
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