I am out of work right now and had asked my friend if he could possibly pay my credit card off for me so I could have some money to pay bills he agreed and paid the card off in full credit one accepted the payment said it had been verified but then turned around and suspended my acct stating the acct needed to be verified even tho it says online in my acct that the payment.is verified and when I called they refuse to lift the suspension I could understand if someone had called in and said hey I didnt authorize that payment then yes i would understand the suspension but that is not the case they will take the money but then treat you like u did something wrong like your the one using someone else's acct to make payments to your own and im sure it has happened but it hasn't in my case and no one has called in to say otherwise my friend really doesn't want to send his personal info in to a company that treats it's customers like this and I dont blame him again I would understand.if they had received a call and if they were so concerned why did they accept the payment in the first place they should of made me or him verify his acct before they took the money but hey as long as they got their money thats all that matters ive paid my bill every month on time and always pay way more then my minimum payment it's completely and totally unfair and not right and im being punished for paying my bill off in full I wouldnt recommend anyone at All to.use this company they will take money from whoever then punish you for it do not use this company
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Credit One Bank is one of America's leading credit card issuers, serving over 7 million card members nationwide. We are committed to providing credit card products that offer more value through cash back rewards and free online monthly credit score tra...
