creedboutique.com

2.3
2.3 Based on 7 reviews

...

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Janey Reed
Terrible customer service experience

I had a terrible experience at the boutique, with poor customer service from the start. When I entered, no one acknowledged me, and if they did, it was with suspicion. When I tried to test some fragrances, the salesperson rudely informed me that the bottles contained water, which is ironic given the brand's history. What kind of perfume shop has bottles filled with water right at the entrance? I've never encountered that before. I had to ask for permission to spray on a testing strip, and even then, a rude staff member interrupted and told me not to spray the perfume for some reason. We left quickly after that. I would give zero stars if possible. The sales staff's attitude was astonishingly money-driven, and the quality of the fragrances seems to have declined significantly over the years.

1
Date of experience: Jan 06, 2025

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