Creed, in a number of its incarnations has always been a favourite of mine and have been using their products for many years. For the first time i encountered a problem with one of their products that i had purchased some time back .... The atomiser with 10ml refills that i only use on international travel, so the 3-refill pack has lasted me more than a year ..... the cologne as always was up to what i had come to expect, but when i tried to use the refill bottles, they would not open and so couldn't be used. I simply wrote to Creed asking for 2 replacements for the faulty empty bottles but was delighted to receive a response not replacing the bottles but sending me across a complete replacement kit ... far more than anticipated but testimony to the customer care afforded by creed!!! Thanks to all .. especially Alona who made this an easy and simple experience ... i have no issues in recommending them on all levels as a company who DO care for their customers which is why i, and i am sure others come back to them, time and time again.
Claim your business profile now and gain access to all features and respond to customer reviews.
