creedfragrances.co.uk

2.3
2.3 Based on 200 reviews

...

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Louis Kretschmer
disappointing return policy

Incredibly disappointing returns policy. Seller does not provide a returns portal but you have to write the customer support in order to register a return. Said customer support is obviously instructed to stall. I had to remind them several times to register my return. Creed uses an external logistics provider in Poland, so it cost me 17,49€ to send the package there. Plus I am not yet convinced that everything will work out as DHL initially told me the given returns adress does not seem to exist. Well fingers crossed.... but extremely unpleasant experience so far, especially considering the price segment of creed products.

1
Date of experience: Mar 06, 2026

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