At checkout, I was able to select a sample. Unfortunately, it was not included in the delivery. After I pointed this out to customer service, I unfortunately received an unhelpful and inaccurate answer. In order to prove my concern they want me to provide a screenshot which of course I dont have. Customers who pay hundreds of euros for a fragrance do not like to be portrayed as supplicants. One would expect an exclusive service for such high-priced products. Creed could not be further away from this. The fragrances are outstanding though.
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