Very disappointed.I love the fragrance Virgin Island Water and ran out, so I thought I would buy direct from Creed. I placed the order with next day delivery to receive a message from Fedex to say "Parcel was rejected". It was not rejected, in fact nobody had attempted delivery.I contacted Creed customer services within 5 minutes of receiving this message to be told "Well, if they will likely return to us and we will refund you when we receive it back". I explained that I do not want a refund, I simply want the item delivered to me, as that was the purpose of the purchase. She continued to be oblivious to my requirements and said that she would come back to me. 2 days later, no contact. I have the entire call recorded. Absolutely awful customer services and no attempt to resolve the situation when it could have been resolved in minutes, given the timescale in which I called
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