Absolutely the worst customer service I have ever experienced. I have tried to deal with a simple issue for over FOUR MONTHS without any help or even response to my multiple emails. Talking to the chat "care" team is also hopeless as they keep asking the same little questions over and over again without further actions. All want to do is a buy a bottle of perfume as a Christmas gift (lol it's April now) to my spouse and I need help with a broken discount code. Unbelievable!
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