I read the reviews and was unsure if I should risk purchasing. But i eventually did and bought a candle off their website. The 10% promo code people complained about actually worked for me and they sent it to me when I registered online a year ago. To my surprise the 10% voucher was still valid to this day. I bought on the 07th of April and received the Candle 2 days later today on the 9th of April ( package was sent from London and I live in Germany)The automated system provided me with many E-Mails about my order, when they expect to ship, day of shipment and estimated time of arrival. So the communication was quite good 👍🏼I can‘t say anything about the costumer service because there were no complaints on my side where I had to contact costumer service or write any e-mails.
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