creedfragrances.co.uk

2.3
2.3 Based on 200 reviews

...

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Gordon Patterson
Unreliable, unable to answer phone or deliver orders!

Unreliable - poor customer serviceas others have posted. Placed order on 31st December, for a 4-7 day delivery. Chased on working day 4 to be told it would be despatched and delivered within leadtime.No delivery received by Day 7, phoned 5 times - on hold for 5 mins and then told to call back and cut off. When finally got through, told "unexpected delay" they can't tell me when it will be despatched. Won't discuss nature of the "unexpected delay"Finally offered option to cancel order but have to wait a week for money to be refunded.Notably, they are still taking orders and quoting 3-5 day delivery!!!!

1
Date of experience: Jan 10, 2025

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