I ordered a 100ml bottle with engravement onto it advised by the brand ambassador who fully assured me that the bottle WAS refillable. Only finding out 2 years later that the 30/50/75 and 100ml bottles are NOT refillable leaving me with an empty creed bottle, engraved, and stood collecting dust. Rather than being refilled as advised by the brand ambassador. Where the aftershave could be used time and time again in the same bottle along with the engravement memories at the same time. Makes sense where you have something engraved on a glass for instance, when your glass is empty you refill it. I complained about this to creed, there reply was appalling holding the blame on the brand ambassador at the time that said the As a token of appreciation, we would like to offer you a complementary 10ml perfume bottle. I asked to purchase the smallest refillable full bottle but would be great full due to the brand ambassador mistake to engrave the bottle free of charge, due to already having the engravement done on my last one. On looking on the internet I found out that the larger bottles that you have engraved are worth nothing, where as a 500ml bottle that’s empty with no engravement on can be worth upto £150.00. Creed wasn’t at all prepared to refill my engraved 100ml bottle as there answer was it’s not a refillable bottle, where on the internet u can if, being very careful get the metal pump spray off which is known to the brand ambassador so they can refill the bottle which I haven’t even tried. They have refused a refill, to buy the smallest refillable bottle with free engraving only to find out that they no longer engrave falcon bottles but 5-7 days ago did do. Then as a token of appreciation, we would like to offer you a complementary 10ml perfume bottle. Please tell me what I’m going to do with the engraved bottle? Like every other customer, nothing. This needs highlighting to every single customer about the size of the bottles and the engravement. Please don’t end up like me with no aftershave, engraved with no memories and a bottle worth nothing other than collecting dust. Stay away from creed there’s better aftershave out there.
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