Very disappointing experience with Creed Fragrances UK. My order was not delivered on time, despite paying for next day delivery. To make matters worse, the replacement order also failed to arrive within the promised timeframe.Only part of my original order was delivered. When I contacted customer service to report this, I was told the missing item was not in stock. I was never informed of this beforehand, nor did I receive any email or notification explaining the issue. This lack of communication completely ruined what was meant to be a Christmas gift.The situation could have been handled far better with basic transparency and accountability, but instead it was left to me to chase and deal with the fallout. Very sad and frustrating experience from a brand like Creed. I will be sharing this experience on social media as well.
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