creedfragrances.co.uk

2.3
2.3 Based on 200 reviews

...

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Todd Foster
Order not arrived

Very careful when you order any fragrances from Creed, I am having a bad experience with the delivery. I spent £300 for a perfume which never arrived to my door. They are saying Royal Mail has delivered the item at my door, they also put a photo as evidence of delivery, I don’t even know if that is my door, I didn’t say to anyone to leave the package at my door.I haven’t received any card from Royal Mail, no delivery confirmation via email from Creed, and on top on this, I supposed to sign for this due to the price of item.I asked for a refund with Creed customer services, they say they can’t do anything as the item was delivered… so, I lost £300,Very disappointing, well done Creed, good job, is this how you treat all your customers!!!VERY DISAPPOINTING.

1
Date of experience: Feb 10, 2023

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