After what started out as a mixed experience of ordering direct from Creed, the subsequent customer service follow up from Mary-Lisa has been nothing short of superb and fully restored my faith in this premium perfume house. I originally purchased Aventus but noticed that there might have been an issue with the batch, I returned the item, which underwent testing and it was confirmed that there was an issue with my order. Mary-Lisa then reached out directly with empathy and sincerity, which is absolutely what should happen from such a super premium brand, and this completely turned around my experience, thank you.
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